Privacy Policy and Personal Data Protection Notice

Effective date: 10 July 2026
Last updated: 10 July 2026

Dew Bright respects your privacy and handles personal information responsibly. This Privacy Policy explains what information we collect when teachers visit dbsolution.pro, purchase Dew Bright resources, contact us, or receive digital products and communications.

Dew Bright Solution is operated by Oleh Borysiuk. In this policy, “Dew Bright,” “we,” “us,” and “our” refer to Dew Bright Solution and its owner.

1. Who This Policy Applies To

This policy applies to teachers and other adult visitors who:

  • explore Dew Bright resources;

  • download free activities;

  • purchase a teacher resource;

  • create or use a customer account;

  • contact us with a question;

  • request support or a refund;

  • subscribe to an email list; or

  • otherwise interact with dbsolution.pro.

The teacher website and purchasing system are intended for adults. They are not designed for students or children.

2. Information We Collect

Depending on how you use the website, we may collect the following information.

Contact Information

This may include your:

  • name;

  • email address;

  • country or general location;

  • school or organization name, when voluntarily provided;

  • billing address; and

  • other contact information you choose to provide.

Purchase and Transaction Information

When you make a purchase, we may receive:

  • the product purchased;

  • order number;

  • purchase date;

  • price, currency, and payment status;

  • billing information;

  • refund or payment-dispute information; and

  • records connected with your license and product access.

Payments are processed by third-party payment providers. Dew Bright does not normally receive or store your complete payment card number or security code.

Account and Product-Access Information

We may collect information needed to deliver and protect digital products, including:

  • account or login details;

  • download and access records;

  • product-license information;

  • delivery status; and

  • records of technical or security activity.

Communications

If you contact us, we may retain your message, email address, order details, attachments, and our response.

Please do not send confidential student information, student work, student photographs, health information, or other sensitive personal data.

Technical and Website Information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address;

  • browser and device type;

  • operating system;

  • referring page;

  • pages viewed;

  • approximate location;

  • date and time of access;

  • cookie identifiers; and

  • website interaction and diagnostic information.

Marketing Preferences

We may record whether you subscribed to promotional emails, opened or interacted with a communication, or unsubscribed.

3. How We Use Personal Information

We use personal information to:

  • process and confirm purchases;

  • provide access to digital resources;

  • administer Single-Teacher Licenses;

  • send order confirmations and essential service messages;

  • provide customer support;

  • process eligible refund requests;

  • respond to questions and communications;

  • maintain purchase, accounting, and tax records;

  • detect unauthorized access, piracy, fraud, and payment abuse;

  • protect Dew Bright’s intellectual property and legal rights;

  • improve the website, products, and customer experience;

  • understand website performance;

  • send optional educational or promotional communications;

  • comply with legal and regulatory obligations; and

  • establish, exercise, or defend legal claims.

We do not use personal information to make automated decisions that produce legal or similarly significant effects.

4. Legal Bases for Processing

When applicable data-protection law requires a legal basis, we rely on one or more of the following:

Contract

We process information when it is necessary to complete your purchase, deliver the product, manage your license, provide support, or fulfill another agreement with you.

Legal Obligation

We may retain or process information to meet accounting, tax, consumer-protection, fraud-prevention, or other legal requirements.

Legitimate Interests

We may process information for legitimate business purposes, including:

  • operating and securing the website;

  • preventing fraud and unauthorized distribution;

  • protecting intellectual property;

  • improving products and services;

  • maintaining business records; and

  • responding to customer inquiries.

We consider your privacy rights before relying on legitimate interests.

Consent

We rely on consent when required for optional marketing communications, nonessential cookies, or another specific purpose. You may withdraw your consent at any time.

Withdrawing consent does not affect processing that took place lawfully before the withdrawal.

5. Email Communications

Transactional emails, including purchase confirmations, download instructions, license information, security notices, and responses to support requests, are necessary to provide the product or service you requested.

Promotional emails are optional. You may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from promotional communications will not prevent essential messages relating to your purchases, product access, license, refund, or account security.

6. Cookies and Similar Technologies

The website may use cookies and similar technologies to operate correctly, remember preferences, provide checkout functionality, protect transactions, analyze performance, and improve the visitor experience.

Cookies may include:

  • Essential cookies: necessary for website operation, security, checkout, and digital delivery;

  • Preference cookies: remember selections or settings;

  • Analytics cookies: help us understand website traffic and performance; and

  • Marketing cookies: may be used to measure campaigns or provide relevant advertising when such tools are enabled.

Where required by law, nonessential cookies will be used only after you provide consent.

You can manage cookies through the website’s cookie controls, when available, or through your browser settings. Blocking essential cookies may prevent parts of the website, checkout, or product-delivery system from working correctly.

7. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers when necessary to operate the website and fulfill your purchase. These providers may include:

  • Systeme.io and other website or digital-delivery platforms;

  • payment processors;

  • email-delivery and communication providers;

  • cloud hosting and data-storage providers;

  • analytics and security providers;

  • accounting, tax, legal, and professional advisers; and

  • authorities or regulators when disclosure is legally required.

Service providers are permitted to process information only for the relevant service or as otherwise allowed by law.

We may also disclose information when reasonably necessary to investigate fraud, piracy, security incidents, unauthorized distribution, or violations of our terms.

If Dew Bright undergoes a legitimate sale, merger, restructuring, or transfer of business assets, relevant personal information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy protections.

8. International Data Transfers

Dew Bright operates from Vietnam and serves teachers internationally. Our website, payment, email, hosting, and delivery providers may process information in different countries.

When required, we use reasonable contractual, organizational, or technical safeguards for international transfers. However, privacy laws and government-access rules may differ between countries.

By using the website and purchasing a product, you understand that your information may be processed outside your country of residence, subject to applicable legal protections.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Typical retention periods may include:

  • purchase, payment, license, refund, and tax records: up to seven years or longer when legally required;

  • customer-support communications: generally up to three years after the matter is resolved;

  • product-access and security records: for as long as reasonably necessary to provide access, protect licenses, and prevent misuse;

  • marketing information: until you unsubscribe or we determine that the information is no longer needed; and

  • cookie and analytics information: according to the settings and retention periods of the relevant tools.

We may retain limited information for longer when necessary to resolve disputes, enforce agreements, prevent repeated fraud, or meet legal obligations.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, organizational, and technical measures to protect personal information against loss, misuse, unauthorized access, alteration, and disclosure.

These measures may include access restrictions, account controls, secure service providers, protected payment processing, and monitoring for suspicious activity.

No website, email system, or method of electronic storage can be guaranteed to be completely secure. You are responsible for protecting your account credentials, download links, and purchased files.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal information;

  • request correction of inaccurate information;

  • request deletion of certain information;

  • restrict or object to certain processing;

  • receive certain information in a portable format;

  • withdraw consent;

  • unsubscribe from marketing;

  • request information about how your data is used or shared; and

  • submit a complaint to an appropriate data-protection authority.

These rights may be subject to legal exceptions. For example, we may need to retain purchase information for tax, accounting, fraud-prevention, license-enforcement, or legal purposes.

We may request reasonable information to confirm your identity before completing a privacy request. We will not discriminate against you for exercising an applicable privacy right.

12. California Privacy Information

Where applicable, California residents may have rights to request information about personal information collected, used, disclosed, sold, or shared; request correction or deletion; and opt out of certain sales or sharing.

Dew Bright does not sell personal information or share it for cross-context behavioral advertising.

We do not offer different prices or service levels because a customer exercises an applicable privacy right.

13. Children’s Privacy

Dew Bright resources are designed for teachers to use with elementary students, but dbsolution.pro is intended for adult educators and purchasers.

We do not knowingly collect personal information directly from children under 13 through the teacher website, checkout, or product-delivery system.

Teachers must not submit student names, contact information, photographs, recordings, school records, health information, or identifiable student work through our forms, email, or support channels.

If we learn that personal information from a child has been submitted without appropriate authorization, we will take reasonable steps to delete it.

14. Third-Party Websites and Services

The website may contain links to third-party websites, platforms, or services. Their privacy practices are governed by their own policies.

Dew Bright is not responsible for the privacy, security, content, or operation of independent third-party services.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, products, service providers, or legal obligations.

The updated version will be posted on dbsolution.pro with a revised “Last updated” date. Material changes may also be communicated through the website or by email when appropriate.

16. Contact

Dew Bright Solution
Operated by Oleh Borysiuk
Vietnam

Privacy requests and questions may be sent to:

schools@dbsolution.pro

Please include “Privacy Request” in the subject line and provide enough information for us to identify and respond to your request.

You may also contact the data-protection or consumer-protection authority in your country if you believe your privacy rights have not been respected.

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